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Providing Much-Needed Assistance to Property Agents

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The #iPropertyCares initiative supports property agents who’re affected by the COVID-19 outbreak.

iProperty.com.my have recently announced an assistance plan in an effort to help its partners, especially property agents, that are affected by the escalating COVID-19 outbreak in Malaysia. The initiative, #iPropertyCares support, is provided to its active property agents during these difficult and unprecedented times, with immediate effect until 1 May 2020 and it is
provided on a complimentary basis.

The #iPropertyCares provides its active property agents with the following:

  • All current active Premium and Featured listings will be extended to 1 st May 2020;
  • All new Premium and Featured listings created between now to 1 st May 2020 will get an additional 30 days extension from listing expiry date;
  • All account subscriptions that are due for expiry between 26 March to 30 April 2020 will automatically expire on 1 May 2020; and
  • New sign-up accounts activated in the month of March and April 2020 will be extended for
    another one month.

The support provided to the agents is meant to garner more exposure and, at the same time, allow property agents more time to bridge into a new way of business, maintaining their presence to high-intent property seekers.

iProperty.com.my initially announced the #iPropertyCares support to its property agents when the Movement Control Order (MCO) was first imposed from 18 March to 31 March 2020. Since the government’s announcement of the MCO extension, iProperty.com.my has subsequently extended it from 1 April to 1 May 2020.

For more information on the support, property agents are requested to contact their iProperty.com.my account manager or alternatively contact the customer service team via phone + 60 3 6419 5188, WhatsApp +6017 943 9107 or email customercare@iproperty.com.my, Monday to Friday, 9am – 6pm.

iProperty.com.my offices will remain closed during the MCO but support is still available as the teams are fully-equipped to work from home.

“The impact of the COVID-19 has resulted in unprecedented conditions for the local property market. Our partners, specifically property agents, might be affected by it. As the MCO is put in place, any viewing of properties between agents and buyers cannot be done at this time. Our partners remain front and centre in all of our thinking,” said David Mawer, General Manager of iProperty.com Malaysia Sdn Bhd.

“In the spirit of true partnership, we want to help our partners with unconditional support and understanding. We hope through the #iPropertyCares support, all our partners can gain more exposure.”

As the spread of COVID-19 continues to impact the global community, iProperty.com.my remains focused on the health and safety of its employees and customers, their families, and our local communities. The #iPropertyCares support is initiated with the aim to provide property agent customers as well as developer and media customers with innovative tools and services that can help their businesses in these changing times as more potential homebuyers look online for their property needs.

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