RHB Provides First-of-its-Kind Total Online Solution For SMEs


RHB Bank Berhad (RHB) continues its expansion of the ‘RHB SME e-Solution’, offering the first total cloud-based solution aimed at providing greater connectivity and efficiency for SMEs. With the expansion in place, RHB becomes the first financial institution in the country to offer the first-of-its-kind, all-in-one hassle-free solution for Malaysian small and medium enterprises (SMEs) looking to digitalise the way they run their business.

Originally targeted at the retail industry, RHB SME e-Solution has now been expanded to cover SMEs from all segments. Apart from a Business Current Account and REFLEX Online Cash Management system that enables low-cost internet banking, RHB SME e-Solution now includes Financio’s accounting software that manages accounting records and provides intelligent business insights, and Kakitangan.com’s Human Resource & Payroll Solution aimed at reducing cost and improving efficiency in managing payroll services. The RHB SME e-Solution also includes two selections of electronic point-of-sale systems powered by Storehub and ARMS that provide back-office analytics and customer relationship management (CRM) for better management by the business owner.

To complement the SME ecosystem, RHB SME e-Solution offers credit and debit card terminals to enable card transactions, and customised SME insurance packages specifically for SMEs to protect their businesses. In addition to that, RHB SME e-solution also offers business credit cards to help them with expenses and payment plans.  With this solution, businesses have the opportunity to start their operations within eight days upon obtaining approval.

“We are proud to be the first financial institution in Malaysia to offer total connectivity solutions for SMEs. With the expanded offering, the RHB SME e-Solution provides SMEs a holistic solution for seamless connectivity. With this, SMEs are able to achieve cost reduction and increase efficiency in their businesses,” sas Jeffrey Ng Eow Oo, Head of Group Business & Transaction Banking, RHB Banking Group.

Through the expansion, RHB targets to garner an additional 2,500 registrations in the next 12 months. RHB is focused on innovations that simplify customers’ business journeys by offering both financial and technology-based solutions, in line with its Digital Transformation Programme.


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